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Segment and RudderStack

Put video viewing into your customer data platform, and from there into every tool you use.

What you can do

  • Send an identify call and a Lead Captured event for everyone who fills in a Pellio email form.
  • Send viewing as Segment’s standard video events: Video Playback Started, Video Content Milestone (25%, 50% and 75%) and Video Playback Completed, with the video’s Pellio ID as content_asset_id.
  • With lead scoring, send each viewer’s engagement score and level as traits, and a Lead Became Hot event.
  • Works the same with RudderStack, which takes Segment’s calls.

Set it up

  1. Segment: go to Connections → Sources, add an HTTP API source, and copy the write key from its Settings → API Keys. RudderStack: add an HTTP source and copy its write key and your data plane URL.
  2. In Pellio, go to Settings → Integrations and click Connect on Segment or RudderStack.
  3. Choose the platform. For Segment, choose where your workspace stores data (US or EU); for RudderStack, enter the data plane URL.
  4. Paste the write key and click Connect. Pellio sends a test identify call straight away.

Good to know

  • People are identified by email (userId), and only verified emails are sent: a form, or a viewer signed in on your connected WordPress site. An email in a link alone is never sent, since anyone could type it.
  • Every call has a stable messageId, so a retry never counts twice.
  • Needs the Standard plan or above. Engagement scores need lead scoring on the Advanced plan.

More CRM & email marketing

Try Pellio with Segment and RudderStack.

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