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FluentCRM
Apply FluentCRM tags based on what your members watch.
What you can do
- Apply FluentCRM tags when a logged-in user starts a video.
- Apply different tags when they complete it.
- Use those tags to start FluentCRM automations, segment contacts or send follow-ups.
Set it up
- Install the Pellio plugin with FluentCRM active. Connect your Pellio account in Pellio → Settings if you want verified completion for Pellio-hosted videos.
- Go to Pellio → Settings → Automations. This section appears when FluentCRM is active.
- Under When a logged-in user starts a video, apply tags, choose the tags to add.
- Under When a logged-in user completes a video, apply tags, choose the tags for finishers.
- Save, then build your automation in FluentCRM using those tags.
Good to know
- Only logged-in users are tracked, because tags need a known contact.
- Completion means watching 90% of the video. For Pellio-hosted videos, progress is checked against the unique seconds Pellio recorded for that user, so skipping ahead doesn’t count.
- Tags apply to Pellio videos and to YouTube, Vimeo and Media Library videos played in the Pellio player.
- Developers can change the threshold with the
pellio_completion_thresholdfilter and the tags withpellio_automation_tags.
Full guide: Automations and analytics.
More crm & email marketing
HubSpotSend video leads to HubSpot as contacts, and keep contact properties updated with what they watched.MailchimpAdd video leads to a Mailchimp audience and send watch events to existing contacts for Customer Journeys.ActiveCampaignCreate ActiveCampaign contacts from video leads and update custom fields with what they watched.
